Come Work With Us
Claims Assistant
General Definition
Special Training, Education, Knowledge, and Skills Required
Major Duties of Position
Open, date stamp and direct incoming mail to appropriate adjuster. Set up file for new claims received. Enter all new claims into claim log, enter on database. File claims received electronically. Receive incoming phone calls and take loss reports, messages, etc. Close files on claims log as requested by adjuster. Generate form letters as requested. Assist Field Examiner and DCM in daily claims operations. Assist in handling glass claims when needed. Process outgoing mail. Schedule adjuster’s appointments if necessary. Assist adjusters in "preliminary" claims handling such as ordering police/theft reports, ordering appraisals, etc. Do PMS entry and correct errors when needed. Issue stop payments on checks as necessary. Cross-train and assist Examiner as requested by DCM.
How to Apply
Send by Mail
Attn: Elizabeth Finez
North Carolina Farm Bureau Insurance Group
P.O. Box 27427
Raleigh, NC 27611-7427
(919)782-1705
Send by Email
Email us: elizabeth.finez@ncfbins.com