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Claims Assistant

Position Reports To

Location: Raleigh, NC
Department: Claims
Position Reports To: Claims Administration Associate Manager

General Definition

Perform various duties under the direct responsibility of the RCM, and also intra-departmental duties and responsibilities as assigned.

Special Training, Education, Knowledge, and Skills Required

Good typing skills, college or business school degree, or comparable business experience, cross trainable in all jobs, familiar with CRT desired. Dependable, responsible person, able to work independently and to work well with others. Bilingual ability preferred; at a minimum, the ability to understand and to make one’s self understood to all Spanish-speaking individuals.

Major Duties of Position

  • Receive telephone calls from adjusters and public and take proper follow-up action in a professional manner.

  • Process written communications from RCM, to include mail, claims reports, etc.

  • Record RCM’s diary and file files.

  • Maintain RCM’s calendar & itinerary.

  • Code and perform initial entry on new claims, to include diary.

  • Assume other un-prescribed duties as requested by RCM.

  • Assist Claims Analyst when needed.

  • Learn and be familiar with all PMS codes and transactions and be able to determine and enter proper PMS entry information, i.e. recording checks, generating checks, process subrogation, updating reserves, proper information required by underwriting.

  • Do maintenance entry on RCM’s files.

  • Handle stat sheets.

How to Apply

Send your resume and cover letter to our HR representative, Elizabeth Finez.

Send by Mail

				Attn: Elizabeth Finez
North Carolina Farm Bureau Insurance Group
P.O. Box 27427
Raleigh, NC 27611-7427

Send by Email

Send your resume and cover letter to our HR representative, Elizabeth Finez.

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