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Claims Education Specialist

Position Reports To

Location: Raleigh, NC
Department: Claims
Position Reports To: Director of Claims Training

General Definition

The Claims Education Specialist will be an office-based position that will work closely with the Director of Claims Training (DOT) with all aspects of Claims Department training and development functions, including but not limited to in-person and virtual presentations, development of curriculum, coordination of travel and meetings, and involvement with the claims audit function.

Special Training, Education, Knowledge, and Skills Required

Four-year college degree and/or comparable business background. Excellent oral and written communication skills. Strong organization skills and aptitude for learning new systems. Willingness to travel periodically for educational needs across the state. Teaching experience is a plus.

Major Duties of Position (some may not apply)

  • Develop applicable and timely curriculum in cooperation with DOT.

  • Coordinate and Facilitate Home Office and local office courses as well as virtual education as needed.

  • Organize and Maintain Claims Training Division documents and materials.

  • Track adjuster hiring, promotions and designations for historical reference and training purposes, and keep the intracompany portal and resources up to date.

Qualifications For Claims Education Specialist

  • Proficiency with Microsoft document and design software.

  • Passion for education of self and others.

  • Aptitude for class facilitation and instruction.

  • Self-motivated and innovative nature.

How to Apply

Send your resume and cover letter to our Corporate Talent Administrator, Kristin Tolley.

Send by Mail

Attn: Kristin Tolley
North Carolina Farm Bureau Insurance Group
P.O. Box 27427
Raleigh, NC 27611-7427

Send by Email

Send your resume and cover letter to our Corporate Talent Administrator, Kristin Tolley.

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