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Document Control Associate I

Position Reports To

Location: Raleigh, NC
Department: Operations
Position Reports To: Document Control Supervisor

General Definition

Verify the accuracy of various policy documents after they are issued. Attach proper forms and/or policy jackets. Prepare documents for mailing. Verify policy accuracy before they are issued.

Special Training, Education, Knowledge, and Skills Required

  • Prefer four year college degree, business school, or comparable work experience.

  • Must be able to work independently, as well as work well with others.

  • Effective communication and writing skills required.

  • Handle repetitive work with accuracy.

  • Detail-oriented and analytical in order to quality check documents.

  • Ability to multi-task.

  • Personal computer experience and good keyboarding skills.

Major Duties of Position

  • Match computer generated output with new business applications or change requests and place them on the appropriate shelves for mailing.

  • Proof new business, policy changes, cancellations, renewals, reinstatements, letters or any other policy documents against the source documents for accuracy.

  • Prepare policies for mailing by attaching the policy jacket and insurance forms, inserting in the proper envelopes and placing in the correct carts.

  • Maintaining adequate supplies of policy jackets and forms for the assigned lines of business.

  • Proof new business applications against policy analyst’s entries. Refer to policy analyst if corrections are required or release the policy for processing if no errors.

  • Reassemble policies and mail them when requested by customer service representatives.

  • Reassemble policies for true and certified requests and return them to the Operations Technical Assistant.

  • Assist other home office personnel when the need occurs.

  • Maintain weekly production reports and submit to management by specified deadlines.

  • Other duties as deemed necessary, or as developed and assigned by the supervisor.

How to Apply

Send your resume and cover letter to our HR representative, Elizabeth Finez.

Send by Mail

				Attn: Elizabeth Finez
North Carolina Farm Bureau Insurance Group
P.O. Box 27427
Raleigh, NC 27611-7427

Send by Email

Send your resume and cover letter to our HR representative, Elizabeth Finez.

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