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At NC Farm Bureau, we operate with integrity, employ people who care, and offer benefits that grow with you. Come join the Farm Bureau family.

Underwriting Technical Assistant

Location
Department
Position Reports To

Location: Raleigh, NC
Department: Underwriting
Position Reports To: Underwriting Support Supervisor

About Us

At North Carolina Farm Bureau Insurance, we take pride in our strong, community-oriented roots that began right here in North Carolina. In 1953, our company was born out of the need to provide insurance coverage to our farmers and rural communities. Now, with local offices in each of the 100 counties, we provide services to all North Carolinians across the state. Here at NCFB we are a familiar face in the community with a service oriented mindset that truly sets us apart. Guided by our mission, we are deeply committed to both our neighbors and employees. Helping you is what we do best! If you are passionate about making a meaningful impact and value a people-centered culture, we invite you to join us!

About the Role

As an Underwriting Technical Assistant, you’ll be responsible for assigned duties within the Underwriting Department File Center. This role supports the Underwriting Department by reviewing and handling computer-generated reports, sending electronic correspondence to agents, and participating in special projects as needed.

Education and Experience

  • High school diploma required.

Required Skills and Abilities

  • Intermediate proficiency in Word and Excel.

  • Effective oral communication and writing skills.

  • Possess good interpersonal skills that allow for for close working relationships with other assistants, underwriters, Underwriting management, and the Agency Force.

Location and Commitments

  • Full-time role based at our Corporate Office in Raleigh, NC 27612

  • 40 hours per week

Responsibilities of the Role

  1. Sort and distribute incoming work received for the Underwriting Department.

  2. Take phone calls received in the File Center and transfer to the appropriate underwriter, supervisor, or manager.

  3. Deliver paperwork and files to other departments as needed.

  4. Process auto claim updates and assign points to policies as needed.

  5. Send routine e-mails to agents for underwriters.

  6. Process monthly reports correcting auto point assignments based on claims activity.

  7. Review monthly salvage vehicle report and set diaries for underwriters.

  8. Process Certificates of Insurance (COIs) and route for corrections.

  9. Order audits and inspections for commercial policies.

  10. Review other various reports and handle as needed.

This document is intended to outline the essential responsibilities of the position, and does not limit the tasks that may be assigned or amended by the supervisor.

How to Apply

Send your resume and cover letter to our Corporate Talent Administrator, Kristin Tolley.

Send by Mail

Attn: Kristin Tolley
North Carolina Farm Bureau Insurance Group
P.O. Box 27427
Raleigh, NC 27611-7427
(919)782-1705

Send by Email

Send your resume and cover letter to our Corporate Talent Administrator, Kristin Tolley.

Email Us

Email us: kristin.tolley@ncfbins.com