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Underwriting Technical Assistant

Location
Department
Position Reports To

Location: Raleigh, NC
Department: Underwriting
Position Reports To: Underwriting Support Supervisor

General Definition

Responsible for assigned duties within the Underwriting Department File Center. Supports the Underwriting Department by reviewing and handling computer-generated reports, sending electronic correspondence to agents, and participating in special projects as needed.

Special Training, Education, Knowledge, and Skills Required

  • High school diploma required.

  • Technical skills include intermediate proficiency in Word and Excel.

  • Must have good communication skills, both written and oral.

  • Good interpersonal skills, allowing for close working relationships with other assistants, underwriters, Underwriting management, and the Agency Force.

Major Duties of Position

  • Sort and distribute incoming work received for the Underwriting Department.

  • Take phone calls received in the File Center and transfer to the appropriate underwriter, supervisor, or manager.

  • Deliver paperwork and files to other departments as needed.

  • Process auto claim updates and assign points to policies as needed.

  • Send routine e-mails to agents for underwriters.

  • Process monthly reports correcting auto point assignments based on claims activity.

  • Review monthly salvage vehicle report and set diaries for underwriters.

  • Process Certificates of Insurance (COIs) and route for corrections.

  • Order audits and inspections for commercial policies.

  • Review other various reports and handle as needed.

  • Other duties deemed necessary by management.

How to Apply

Send your resume and cover letter to our Corporate Talent Administrator, Kristin Tolley.

Send by Mail

Attn: Kristin Tolley
North Carolina Farm Bureau Insurance Group
P.O. Box 27427
Raleigh, NC 27611-7427
(919)782-1705

Send by Email

Send your resume and cover letter to our Corporate Talent Administrator, Kristin Tolley.

Email Us

Email us: kristin.tolley@ncfbins.com