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Claims Assistant

Location
Department
Position Reports To

Location: Raleigh, NC
Department: Claims
Position Reports To: Regional Claim Manager/Property Claims Manager

General Definition

Perform various duties, which are primarily the direct responsibility of the RCM/PCM, and also intra-departmental duties and responsibilities as assigned.

Special Training, Education, Knowledge, and Skills Required

Preferably college or business degree, or comparable business experience, cross- trainable in all jobs. Dependable, responsible person, able to work independently and to work well with others.

Major Duties of Position

  • Open and process adjuster’s mail.

  • Logging and expediting adjuster’s expense reports and expense checks and supplies.

  • Receive and process region’s outside mail.

  • Match dictated reports and letters (adjuster’s, RCM’s/PCM’s and analyst’s).

  • Create file folders for new claim – includes basic cover letter info (insured name, policy number, date of loss, adjuster).

  • Pull diary for RCM/PCM and analyst.

  • Process written communications to and from Analyst, to include mail, claim reports, etc.

  • Assume other un-prescribed duties as requested by RCM/PCM.

  • Assist Claims Assistant II when needed (should be cross-trained).

  • Maintain claim files in their proper order and place.

  • Learn and be familiar with all PMS codes and transactions and be able to determine and enter proper PMS entry information, i.e. recording checks, generating checks, processing subrogation, updating reserves, proper information by Underwriting.

  • Maintenance on analyst’s files, including copies, diary and entry.

How to Apply

Send your resume and cover letter to our HR representative, Elizabeth Finez.

Send by Mail

				Attn: Elizabeth Finez
North Carolina Farm Bureau Insurance Group
P.O. Box 27427
Raleigh, NC 27611-7427
(919)782-1705
				

Send by Email

Send your resume and cover letter to our HR representative, Elizabeth Finez.

Email Us

Email us: elizabeth.finez@ncfbins.com