We’re here to help.
Important information to help you recover from Hurricane Helene.
File a Claim
Log in to File a Claim
Already have an account? Filing through the portal is quicker and easier.
File Without Logging In
Don’t have an online account? You can also file a claim online without an account.
File With Your Agent
You can also file your claim by calling your agent, and we’ll take care of the rest for you.
Disaster Preparedness and Recovery
Storm damage can be overwhelming, so let us help you know where to start. We cover what to do before, during and after a disaster so that you can be prepared.
Resources & Guides
Common Questions
Questions about your bill or the claims process? Here are answers to questions that we are frequently asked.
Insurance Terms
Insurance terminology can seem complicated. This glossary might help you better understand your policy.
Contact Us
Customer Support
Our customer service team is available to answer your questions. Click below to contact us via email, or call us at (919) 782-1705 (M-F, 8:15 am – 5:00 pm, ET)
Email us: customerservice@ncfbins.com
Ask Your Agent
Our agents are always willing to help if you have any questions.
Contact Us By Mail
North Carolina Farm Bureau Insurance Group
P.O. Box 27427
Raleigh, NC 27611-7427