Our New Website

To improve your online experience, we’ve optimized our website for use on both computers and mobile devices. As you navigate through the site, you’ll notice that everything you need is much easier to find. And, more enhancements are coming! By the end of 2020, our virtual makeover will include the claims reporting process. Next, we’ll be working to update the Customer Portal in 2021.

We’re excited to deliver this enhanced experience. If you’d like to provide feedback, send an email to customerservice@ncfbins.com with “Website Refresh” as the subject.

While we work on these enhancements, no service or function that you’re accustomed to using will be disrupted. For your convenience, we’ve included links below to our most frequently used features.

Resources

Quick Links

Pay Insurance Premiums

Customer Support

Our customer service team is available to answer your questions via email at customerservice@ncfbins.com. Call us at (919) 782-1705 (Monday – Friday, 8:15 am – 5:00 pm, ET).

Notice something different?

Our website has a new look. We hope you’ll like it!

Notice something different?

Our website has a new look. We hope you’ll like it!

Resources

Quick Links

Customer Support

Other Resources

Common Questions

Insurance Terms

Contact Us

Customer Support

Ask Your Agent

Contact Us By Mail

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Your Account

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